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TWSI has updated statewide and Williamson County bonding rates effective September 1st (October 1st billing cycle) to reflect the latest TRA mandated true-up. These rates are expected to remain in effect until the next true-up period, which is currently projected to be the same time in 2013.
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As of April 1, 2012, Utility Customers will be able to manage their account online! This includes checking their balance, viewing payment history, and making online payments. It's all part of our newly enhanced customer care section of the site. Give it a try by clicking the link below.
• Try it out
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Did you know that, as a public utility, Tennessee Wastewater is regulated by the Tennessee Regulatory Authority on matters of tariff policy, service territory, and customer protection? Find out more about the TRA by visiting state.tn.us/tra.
• TRA |
A piece on Adenus (our parent company) was recently aired on select TV stations across the southeast. If you missed it, you can watch it by clicking the link below.
• Watch the spot
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ACH Direct Deposit Form |
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Tennessee Wastewater is pleased to offer payment of your bill through ACH Direct Deposit!! With Direct Deposit, postage and late charges are a thing of the past. Also, the hassle of filling out a paper check and sending it in is eliminated. You'll never again have to worry about whether your payment was lost in the mail. All you have to do is:
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• click the ACH Direct Deposit link above
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• fill in the form on your computer
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• attach a voided check to the bottom of the form
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• fax or mail us the completed form to the number or address listed below
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| and a Customer Care representative will contact you to confirm the processing of your application. (Remember that an application must be received by the first of a given month to be eligible for Direct Deposit payment of that month's bill) |
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